I order a lot of stuff from the etsy site and I have met wonderful sellers out their. Their work is gorgeous and they always delivered on time.
At the end of June I ordered from ´chocolatelollipop´ some bibs for my expecting baby and I have received nothing. I contacted the seller to verify whether the goods were lost in the mail or if the seller wasn´t able to go through with the sale. No answer what so ever. I since have tried to contact the seller on several occasions and ultimately filed a non-delivery to etsy.
I also contacted paypal to resolve the matter and ultimately filed a claim, which was granted yesterday in my favour, however, no money back, since the seller has no money in its account.
I now that etsy forbids to name perticular names and transactions but I think I am in my right to name this seller. I have paid money for which I have to work hard, this seller accepted my money and didn´t deliver and chooses not to reply to my messages to come to a resolution. I think this seller should banned from etsy, since I have seen that the seller continues to do this.
What do you think? Am I unfair to claim this?